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Product updates

A full rundown of our latest releases, improvements and fixes in Shaflex.

May 18, 2026

Unified Replies Inbox

New

  • Unified Replies Inbox. All comments from X, Instagram, Threads, and Bluesky in one three-column view (list, conversation thread, composer) with reply-back, proper thread context, per-user stars, and workspace-shared labels
  • Real-time comment delivery. Sub-second on Bluesky via Jetstream, sub-minute on Instagram via Meta webhooks, near-real-time on X and Threads via polling
  • Real-time comment notifications. Get pinged the moment someone replies, with full attribution and post preview — notification clicks now route straight into the inbox
  • Reply-back for X and Instagram with correct threading semantics. Instagram is wired end-to-end with its own GraphQL service, reply, conversation fetch, and post-deletion through PostReplies
  • Publication grouping: inbox items roll up under their parent post via a comment-tree builder, group-by-publication, and a new InboxPublicationGroup card
  • Per-provider reply caps with an X sub-cap. The cap surfaces in the usage stats card, inbox header, and composer, with a new subscription-upsell flow
  • AGENCY subscription tier. New higher tier for teams managing multiple clients
  • Header quick-actions row replaces the floating sticky side panel — the replies entry point is always one click away

Improvements

  • Mobile-responsive pass across the whole replies surface (CommentBubble, ConversationColumn / Header / Thread, InboxColumn, RepliesShell, ReplyComposer)
  • Reply composer persists drafts per conversation and invalidates the right cache slices on send
  • Each inbox row carries a permalink and post preview so replies have context at a glance
  • Comment polling scoped to a 32-hour window or the top 10 posts per integration to control cost
  • Instagram polling added as a fallback for Meta webhook gaps
  • X polling cost reduced roughly 10x via since_id, age throttle, and a users/me cache that reads directly from the Integration row
  • Dead integrations skipped during scans and user notification opt-outs honored

Fixes

  • Fixed integration disconnect-drift state with added observability for stuck states
  • Fixed AI chat SSE drops on slow QUIC connections via heartbeat
  • Fixed Date field collisions in GraphQL inbox types

May 13, 2026

AI Voice Profile & Voice Generation

New

  • AI Voice Profile. Train your own writing voice from your past posts and generate new content that sounds authentically like you
  • Transform-to-Voice. Rewrite any existing text in your trained voice. Available as an inline action in the TextEditor AI menu
  • Post Ideas in your tone. Generate fresh post ideas that match your voice
  • Streaming AI Chat assistant with hints, result preview, action row, and a typed feedback loop. Backed by an eval surface and prompt caching for faster responses
  • AI Voice Settings tab in user settings: extraction prompt, samples-extract dialog, profile edit dialog, profile view, voice traits
  • Feature-flags provider + useFeatureFlag hook so post generation, Studio, writing assistant, and voice surfaces can be toggled at runtime
  • AI kill-switch flags. Post generation, studio access, and writing assistant can be disabled instantly without a redeploy
  • Command dock rebuilt around the chat slice; dedicated MobileCommandDock for narrow viewports
  • FeatureFlagName GraphQL enum for typed UI gating from the client

Improvements

  • Anti-slop filtering applied to all text enhancement, even without a trained voice profile
  • Streaming chunks for text enhancement give faster perceived responses
  • AI chat history is message-aware: clarify responses are merged into history instead of replacing it
  • Voice profile extraction wired into a continuous evaluation loop with production-sample ingestion
  • Multi-channel regression alerts (Slack, email, Telegram) notify when AI output quality drifts
  • Voice extraction shows progress, retry, and admission feedback in the UI
  • PII redaction added before any LLM call
  • Anthropic prompt caching reduces cost on repeated context across chat turns
  • Provider-specific cache pricing and atomic cost admission for predictable billing
  • AI features migrated to the GraphQL-only surface; legacy REST AI controller removed
  • Carousel elements gained drag-and-drop reordering in the slide thumbnail strip

Fixes

  • Fixed AI provider transient errors mapping to 422 instead of the retryable 503
  • Fixed router prompt selection drifting toward generic answers for question-format posts
  • Fixed expected GraphQL client errors being logged at ERROR (now debug)
  • Fixed feature flag default behavior not being applied during runtime evaluation
  • Fixed voice extraction admission and retry usage accounting
  • Fixed enhancement transform parity and blank-render filtering

May 5, 2026

Credit Ledger, Studio & Runtime Feature Flags

New

  • Studio widget launched as the new home for visual content — image editor, carousel builder, and shared chrome for animation and video tools
  • Carousel Builder: slide canvas, thumbnail strip, lazy-loaded font picker, color picker, snap alignment, templates dialog, and save to media library
  • Image editor enhancements: background blur, free-transform chrome toggle, mockup support (iPhone 17 Pro variants), gradient picker rewrite, loading skeletons
  • Share card export added to analytics summary, performance overview, and posting activity sections
  • Admin credit ledger. Browse, view, and adjust account credit balances from the admin panel
  • Runtime-overridable feature flags. Toggle features instantly without a redeploy
  • Voice augmented streaming behind a feature flag for staged rollout
  • First iteration of the Replies widget shell ahead of the May 18 inbox launch
  • Instagram connection card in the integrations list; new shaflex-ai SVG and emotion icon set

Improvements

  • Subscription source-of-truth consolidation for AI tier mapping
  • Cost-budget gate helper standardizes spend controls across AI surfaces
  • Tokenized cost reservations with first-touch grant for predictable AI billing
  • Surface labels added to AI traces for clearer attribution
  • Voice profile service layer with scheduled refresh jobs
  • Themed RowSlider with grab/grabbing cursor states
  • Background library expanded with noise textures and gradient variants; all assets ship with PNG, WebP, and thumbnail variants
  • Notification preferences panel updated with new toggles for AI and replies

Fixes

  • Fixed media URL resolution for AI-generated post tooling
  • Fixed credit ledger writes, reservation release, and actor attribution
  • Fixed voice generation gate ordering so admission checks run before usage
  • Fixed cache fan-out and JSONB guard edge cases
  • PdfThumbnail and PdfPreview now swallow worker-termination errors via a new pdf-worker-guard
  • PostMetricError handles publication retry scenarios cleanly instead of stalling on the failing metric

April 23, 2026

Storage Insights & Virtualised Media Gallery

New

  • Storage Insights: workspace storage totals and breakdowns by file type via a new summary query
  • Top storage users query for spotting accounts driving usage growth
  • Media Gallery rebuilt around virtualised scrolling (@tanstack/react-virtual) for large libraries
  • MediaCardSkeleton and MediaGridSkeleton for instant perceived load
  • Dedicated MediaGalleryProvider and typed GraphQL service with its own Redux slice and middleware
  • Mobile drawer for media browsing — the gallery now works on narrow viewports without losing the grid
  • Post Preview Panel with related hooks for previewing a post against its target channels
  • S3 object size and byte-range methods for downstream media tooling

Improvements

  • MediaStorageService centralizes media storage and usage accounting
  • AnalyticsTimeoutBanner and PostMetricDisconnected render clean error states when analytics throttles or an integration is dead
  • Disconnected-channel state flagged in both SocialPostsComposer and the light variant before publish
  • useTargetProviders hook resolves the upload provider for a given attachment, shared between Studio and the composer

Fixes

  • Fixed analytics data structure inconsistencies in summary metrics
  • Fixed useRecentStories throwing when workspaceId is null during initial mount

April 15, 2026

LinkedIn Quotas, X Rate Limits & Job Cleanup

New

  • LinkedIn daily quota management with an analytics circuit breaker so reporting keeps working when the API is throttled
  • Onboarding modal gained an Automation section with an Auto Plug walkthrough video
  • Instagram placeholder in PostMediaPlaceholder for unsupported attachments
  • Auto-plug lock indicator in the TextEditorToolbar when a post is governed by a rule
  • BullMQ jobs gained explicit cleanup options and a direct enqueue method for ad-hoc runs

Improvements

  • X provider rate-limit logic refined to prevent excessive error spikes during bursts
  • X provider error logging clarified for media upload failures
  • Analytics summary metrics expanded with new fields for better reporting
  • Analytics integrations list filters out Instagram channels until the analytics surface lands
  • Analytics state-management refresh across components — fewer flickers when switching ranges or workspaces

Fixes

  • Fixed video analyzer logging expected ffprobe failures at error level — now warn

April 9, 2026

Auto-Plug 2.0

New

  • Auto-Plug rebuilt with inline attachments, provider-aware check intervals, and effective config resolution per network
  • Auto-Plug Panel: composed action bar, footer, header, and dynamic condition rows with auto-apply and break normalization
  • Rule editing form with validation and provider-aware effective config
  • Automation settings page to list, edit, and manage all rules from one surface
  • Best Time to Post chart and tooltip components, fed by a new BestTimeCacheJob that pre-warms engagement data so suggestions appear instantly
  • ScheduleCalendar widget replaces ad-hoc date pickers
  • PostAutoPlugAttachment table for inline attachment support with soft-delete semantics

Improvements

  • Auto-plug execution attaches inline templates and resolves effective config per provider
  • Post types expose auto-plug state and warnings directly in the UI
  • CleanupStuckPostsJob now correctly resets schedule and publish dates
  • Auto-plug execution carries a sourceTemplateId for inline attachments
  • splitIntoParagraphs utility so post previews respect paragraph breaks
  • OnboardingTrigger styles and NaturePostingToggle accessibility passes
  • Removed the old AnalyticsCharts and AnalyticsDashboard shells in favor of focused section components
  • ScheduledPostBoard drag-and-drop reschedules now use the right schedule parameters

April 3, 2026

Email Campaigns & Content Polish

New

  • Email campaign audience filters with pagination and exclusion options
  • includeEmails filter for precise targeting in email campaigns

Improvements

  • Content normalization streamlined for Telegram and Threads
  • Telegram threads content normalization cleaned up
  • ThreadsPostText no longer renders empty paragraph parts — Threads previews now match Threads' actual rendering

Fixes

  • Fixed unused imports in Telegram HTML content utility

March 31, 2026

X Media v2, Alt Text & New Onboarding

New

  • Alt text for attachments. Add accessibility descriptions to images on supported networks
  • New onboarding modal with a video player and sidebar navigation — the first thing new accounts see after sign-up

Improvements

  • X media uploads migrated to the v2 metadata API
  • X media upload error logging clarified for faster diagnostics
  • End-to-end Playwright coverage for the X (Twitter) publishing flow, locking in v2 media upload behavior

Fixes

  • Fixed X provider media upload error handling on retry paths

March 28, 2026

Publishing Reliability & Editor Polish

New

  • Retry failed posts without duplicates. Thread-aware chaining keeps replies connected across X, Threads, Bluesky, and Mastodon
  • Unsaved changes guard. Browser prompts before leaving with unsaved edits, plus confirmation when switching posts or workspaces
  • Delete LinkedIn and X posts directly from the dashboard
  • Images and videos in X thread replies now publish correctly
  • Composer and calendar loading skeletons replace empty flashes while content loads

Improvements

  • X publishing no longer times out when posting alongside other integrations
  • X threads return partial results when a reply fails. Successfully posted tweets are kept
  • LinkedIn handles duplicate post errors by reusing the existing post instead of failing
  • Post details cached for 5 minutes with smart invalidation instead of refetching on every view
  • Editor dirty detection ignores internal IDs and normalizes formatting to reduce false "unsaved changes" prompts
  • Schedule, save draft, and publish buttons block double-clicks
  • Legacy timezone names (Asia/Calcutta, Europe/Kiev) auto-mapped to canonical names
  • X threads hidden after publishing, consistent with Threads, Bluesky, and Mastodon
  • Nested Threads reply indentation fixed
  • Draft updates no longer trigger calendar refetches
  • Email campaigns sent with staggered delay to prevent rate limiting
  • Timed-out publications now visible in analytics so you can retry them

Fixes

  • Fixed X timeouts hanging as PENDING forever when other integrations succeed
  • Fixed analytics excluding personal posts from users with workspace-linked integrations
  • Fixed LinkedIn personal profiles showing zero comments when API access is limited
  • Fixed drafts not refetching after publish failure or stuck-in-pending recovery
  • Fixed email campaign failures silently marked as sent
  • Fixed false dirty flags during channel switching in the post editor

March 22, 2026

LinkedIn Company Pages & AI Controls

New

  • LinkedIn Company Pages: connect and post as your organization
  • Comment on LinkedIn posts directly from your dashboard
  • Separate OAuth flow for personal profiles and company pages
  • AI usage monitoring with automatic budget controls per subscription tier
  • X (Twitter) integration updated to new pay-per-usage credit model
  • Analytics now available for all X integrations
  • Account deletion with 30-day grace period, cancel anytime

Improvements

  • Per-user X post limits for better rate management
  • AI text enhancement uses actual token usage for more accurate tracking
  • Improved background job reliability with overlap protection

Fixes

  • Fixed duplicate publishing on Threads replies
  • Fixed LinkedIn comment creation endpoint
  • Fixed streaming text enhancement accuracy

March 2, 2026

AI Writing Assistant & Analytics

New

  • AI writing assistant integrated into the text editor
  • AI usage tracking with subscription-based limits
  • Bluesky integration with full posting and analytics
  • Mastodon integration with instance-based authentication
  • Telegram channel support with bot-based posting
  • Daily analytics snapshots for all connected platforms
  • Self-healing analytics with automatic gap detection and backfill
  • Thread and carousel support across platforms
  • Auto-repost for engagement amplification
  • AI-powered text enhancement: grammar, style, rephrasing
  • Platform-specific content adaptation
  • Best posting times analysis
  • Multi-workspace support with role-based access control
  • Workspace invitations with email notifications
  • Post approval workflows

Improvements

  • Resilient analytics fetching with circuit breaker pattern
  • Integration sharing across workspace members
  • Tier-based AI model selection for cost efficiency

February 2026

Analytics Sync & Posting Heatmap

New

  • Manual analytics sync with cooldown timer and progress tracking
  • Posting activity heatmap on desktop and mobile
  • Enhanced performance charts with dark mode support
  • Last synced indicator with tooltip

February 2026

Replies, Alt Text & Reuse as Draft

Improvements

  • Reply to Bluesky and Mastodon posts directly from the dashboard
  • Alt text editing for media attachments for better accessibility
  • Reuse as Draft: duplicate published posts for editing
  • Media type validation per platform

October 25, 2024

Shaflex Launch

New

  • Shaflex is live. A unified social media management platform
  • Compose, schedule, and publish posts across Threads, Bluesky, and Telegram
  • Rich text editor with media attachments
  • Drag-and-drop calendar scheduling
  • Multi-account support from one dashboard