Question 1

Is there a free trial?

Accepted Answer

Yes! The Creator, Team, and Agency plans all come with a 14-day free trial. No credit card required to get started.

Question 2

What platforms does Shaflex support?

Accepted Answer

Shaflex supports X (Twitter), Threads, Bluesky, Mastodon, and LinkedIn (both personal profiles and company pages).

Question 3

How does Shaflex pricing compare to Buffer?

Accepted Answer

Buffer charges per channel ($6/channel/mo), so 5 channels costs $30/mo. Shaflex charges a flat $15/mo for 8 channels on the Creator plan. Shaflex also offers a free plan with 3 channels and 30 posts/month.

Question 4

How does the gallery (media library) work?

Accepted Answer

Every image, video, and PDF you upload sits in your gallery. You can re-attach any file to a new post on any connected platform without re-uploading. Free starts at 500 MB, Creator includes 25 GB, Team includes 100 GB, and Agency includes 500 GB.

Question 5

What counts toward my Shaflex storage quota?

Accepted Answer

Active media files in your gallery, anything in the trash bin (auto-purged after 7 days), and any uploads still in progress. The exact breakdown is visible in your account's storage usage screen.

Question 6

What happens if I hit my storage cap?

Accepted Answer

You will see a warning at 80% and 95%, and an in-app notification when you go over. New uploads pause until you delete files or upgrade. Published posts and scheduled content are never affected, and there are no overage charges.

Question 7

What are the per-file upload limits?

Accepted Answer

Per image: 5 MB on Free, 15 MB on Creator, 30 MB on Team, 50 MB on Agency. Per video: 25 MB on Free, 200 MB on Creator, 500 MB on Team, 1 GB on Agency. Max video length: 1 minute on Free, 10 minutes on Creator, 60 minutes on Team and Agency. PDFs: 10 MB on Creator, 30 MB on Team, 50 MB on Agency. 4K video is supported on Team and Agency.

Question 8

What's included in the Agency plan?

Accepted Answer

The Agency plan ($129/mo, or $99/mo billed yearly) includes 100 connected channels, 50 workspaces, 10,000 posts/month (2,500 of which can be on X), 500 GB total storage with 250 active attachments, 2,500 drafts, videos up to 1 GB and 60 minutes at true 4K (3840×2160), 100 Auto Plug rules, 50 comment-reply rules, agency-scale AI (400 requests/day, 1.5M tokens/day, 200 voice ideas/day, 100 voice transforms/day, $50/mo AI cost cap), and a dedicated account manager. No per-seat fees.

Question 9

Do workspace uploads count against the workspace owner?

Accepted Answer

Yes. Workspace media counts against the owner's plan storage, not each member's. One Team or Agency plan covers everyone collaborating in those workspaces, with no per-seat fees.

Pricing

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